Our team works diligently to process and ship your order as quickly as possible. The estimated delivery time for your purchase will depend on your location and the shipping method chosen at checkout. On average, you can expect your order to arrive within 5-7 business days.
2- What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receiving it. Please ensure that the item is in its original condition, unworn, and with all tags and packaging intact. To initiate a return, please contact our customer support team with your order details.
3- Are there any items that cannot be returned?
For hygiene reasons, we are unable to accept returns on earrings. Additionally, custom-made or personalized items cannot be returned unless they are defective or damaged upon arrival.
Once we receive your returned item, our team will inspect it to ensure it meets our return policy criteria. If everything is in order, we will process your refund within 5-7 business days. Please note that the refund will be issued to the original payment method used during the purchase.